Argonaut's Policies - Argonaut Wine & Liquor

Argonaut's Policies

**Return Policy** We would prefer that you return within two weeks of your event/purchase. Please be conscious of how you store your product in the meantime so, not to damage the product. Please do not leave in extreme heat or cold. Argonaut may refuse products for refunds at their discretion. We will give you a full refund on any merchandise if it is in re-sellable condition. All labels and seals must be intact, and beer must be a full package in original packaging. (ex. a full 12 pack in correct packaging, full 6 pack in correct packaging). If you return more than 30% of your original order, we will charge a restocking fee. The restocking fee is equal to 15% of the merchandise returned. You may bring the merchandise back to the store yourself to receive a refund. You may also schedule a pickup for our driver to come out and pick up the merchandise from a designated location. The pick-up fee is equal to the delivery fee. If there are any open bottles, partial packages, or damaged product at the pick-up location, they will not be picked up as this is merchandise, we cannot refund.

**Payment Policy** We do not have contracts. We ask that payment in full be made at least 2 weeks before your delivery is to occur. We assume that payment in full is acceptance of your order as shown on the final estimate. We accept cash, Visa, Mastercard, Discover, and American Express.

**Delivery Policy** Our delivery fee starts at $10.00 and increases depending on location/zip code. We will give you a two-hour window to when our driver will arrive. We will have all items that require chilling cold at time of delivery, if requested. Our driver will deliver merchandise to the location of the bar set up. He/she will check- in all items with delivery contact. The person signing for the order must be 21 years+ old to accept delivery. We will ask to see, and by law, record their ID information at time of delivery. Our driver DOES NOT set up or unpack your order. Delivery/ Pick-Up hours are from 9:00am – 5:00pm.

**Product Availability** Depending on when you confirm your order and current on hand inventory, we will do our best to make sure your product arrives on time for your event. This can be beyond our control sometimes. In case a last-minute substitution needs to be made, we will contact you to decide. If we are unable to contact someone to arrange a substitution, we will always substitute a higher quality product for the same price.

** Cancellation Policy** In the event of cancellation, if your order was confirmed and paid in full within 14 days of your event, there is a $50.00 cancellation fee that will be deducted from your total refund.



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